Highpoint offers a variety of formats for leadership development, including coaching, a multi-day training and a 6 month leadership training designed specifically for leadership teams with the purpose of transforming their organizations in the process of transforming their leadership.

While success depends upon a leader’s ability to manage the business, outstanding performance depends on a leader’s ability to lead people. Our experience of working with teams since the mid-80’s has informed us greatly on what people want in a leader, and what inspires people to follow a leader.

It is expected that leaders possess a strong intellect, professional knowledge and expertise.  We believe the difference between a good leader and a great leader is emotional intelligence.  Daniel Goleman, in his book, The Emotionally Intelligent Workplace, describes a model of emotional intelligence comprising four domains and twenty competencies.

The four domains are Self Awareness, Self Management, Social Awareness, and Relationship Management.

The first two domains are personal. Self Awareness is characterized by a deep understanding of one's emotions, strengths and weaknesses, and an ability to accurately and honestly self-assess.

Self Management is the control and regulation of one's emotions, the ability to stay calm, clear, and focused when things do not go as planned, and the ability for self motivation and initiative.

The second two domains are social, and concern a person's ability to manage relationships with others.

Social awareness covers empathy, the ability to consider employees' feelings in the process of making intelligent decisions either on a one-to-one basis or as a group.

Relationship management covers the ability to communicate, influence, collaborate, and work with colleagues.

In our work with teams and leaders we have found that the majority of leaders who are highly successful have strong emotional intelligence and understand how emotional intelligence contributes to their success.  The leaders we witness struggling the most may be experts in their field, but often have a less developed foundation and understanding of their emotional intelligence and the role it plays in their leadership.   We work to develop and deepen a leader’s understanding of and capacity for emotional intelligence.  The good news about emotional intelligence is that it can be learned.  Highpoint trainings support this learning.  For further information about our leadership trainings, please contact Carmen Cook: carmen@highpointexp.com